What’s the difference between these the sheep and goats in Matthew 25? How they treated his brothers, that is his disciples, is the difference Jesus focuses on. John Piper explains ministries of mercy:
What Are Ministries of Mercy?
And what are ministries of mercy? Of course, in one sense all true ministry is mercy. None of us deserves anything good. But we are using the term “ministries of mercy” for practical, Christ-dependent, Christ-exalting steps to relieve suffering now and forever through Christ, especially among those who have the fewest resources.
The word mercy is meant to point us with compassion to people’s felt miseries. We know that it is merciful to point a rich person to Christ as his true treasure. We must do that. Yes. Amen. But we are not using the term “ministries of mercy” for Bible studies among the well-to-do. We are using it, for the sake of clarity, to refer to practical relief and ongoing help for those who are suffering and have little that they can do about it without help. And we don’t mean to limit that to the urban core of our cities. That can be very rural and sometimes very suburban. The key thing about mercy ministries is that they are a response to conscious misery or suffering.